✨ Booking Terms & Policies ✨
Please note: Curly treatments are not bookable at this time. We will announce when these services return.
To keep Kween’s Parlour a serene and welcoming space for every guest, please take a moment to read our booking guidelines before securing your appointment.
🌿 Deposits
- A $50 deposit is required for all bookings.
- Deposits are non-refundable if cancellation occurs within 48 hours of the appointment.
- If cancellation is made earlier than 48 hours, deposits will be refunded minus a small service fee.
- Reschedules made within 48 hours will have the deposit transferred to the new appointment.
⏰ Timekeeping
- Please arrive on time for your appointment.
- A lateness of more than 15 minutes will result in cancellation of your booking and loss of your deposit, as it affects other clients’ appointments.
❌ Cancellations
- Cancellations or reschedules must be made at least 48 hours before your appointment.
- Any cancellations within this period will result in the loss of your deposit.
💳 Payments
- EFTPOS payments attract a 2% surcharge.
- Cash and bank transfers are also accepted.
🌸 Salon Environment
- Our space is designed to be intimate and relaxing, please attend your appointment alone.
- Exceptions are happily made for children or special circumstances (please inform us in advance).
- We do not braid children under the age of 10.
👑 Hair Requirements
- Hair must be at least 6 inches long for all braid styles.
- All clients must arrive with hair freshly washed and fully detangled.
- Dirty, heavily tangled, or matted hair may incur an additional charge or result in cancellation of service and forfeiture of deposit.
✨ By booking with Kween’s Parlour, you acknowledge and agree to these terms. Thank you for helping us keep the experience stress-free, creative, and nourishing for every crown.
Working Hours & Info
Promising Excellence in Everything
Fri – 4pm – 10pm
Sat – Sun: 10am – 10pm
Mon – Thur: Closed
54 La Scala Avenue, Maribyrnong, Melbourne
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