✨ Booking Terms & Policies ✨

Please note: Curly treatments are not bookable at this time. We will announce when these services return.

To keep Kween’s Parlour a serene and welcoming space for every guest, please take a moment to read our booking guidelines before securing your appointment.

🌿 Deposits

• A $50 deposit is required for all bookings.
• Deposits are non-refundable if cancellation occurs within 48 hours of the appointment.
• If cancellation is made earlier than 48 hours, deposits will be refunded minus a small service fee.
• Reschedules made within 48 hours will have the deposit transferred to the new appointment.

⏰ Timekeeping

• Please arrive on time for your appointment.
• A lateness of more than 15 minutes will result in cancellation of your booking and loss of your deposit, as it affects other clients’ appointments.

❌ Cancellations

• Cancellations or reschedules must be made at least 48 hours before your appointment.
• Any cancellations within this period will result in the loss of your deposit.

💳 Payments

• EFTPOS payments attract a 2% surcharge.
• Cash and bank transfers are also accepted.

🌸 Salon Environment

• Our space is designed to be intimate and relaxing, please attend your appointment alone.
• Exceptions are happily made for children or special circumstances (please inform us in advance).
• We do not braid children under the age of 10.

👑 Hair Requirements

• Hair must be at least 6 inches long for all braid styles.
• All clients must arrive with hair freshly washed and fully detangled.
• Dirty, heavily tangled, or matted hair may incur an additional charge or result in cancellation of service and forfeiture of deposit.

✨ By booking with Kween’s Parlour, you acknowledge and agree to these terms. Thank you for helping us keep the experience stress-free, creative, and nourishing for every crown.